Privacy Policy

1. Introduction

This Privacy Policy explains how Floaro ("we", "our", or "us") collects, uses, stores, and protects your personal information when you access or use our website, applications, and services.

2. Information We Collect

We may collect information including:

• Name and contact information
• Email address
• Company information
• Account credentials
• Billing information
• Marketplace account information
• Product listing data uploaded by you
• Usage statistics and analytics
• Support communications

3. How We Use Your Information

• Provide and improve the Floaro platform.
• Authenticate your account.
• Process subscriptions and payments.
• Generate AI-assisted content.
• Synchronize marketplace listings.
• Respond to customer support requests.
• Improve security and detect fraud.
• Comply with legal obligations.

4. AI Features

Floaro may use artificial intelligence services to generate product descriptions, listing content, titles, and other suggested text.

AI-generated content should always be reviewed before publication. Users remain responsible for the final content they publish.

5. Marketplace Integrations

When you connect marketplace accounts such as eBay or other supported platforms, Floaro may access product information and listing data necessary to provide requested services.

We only access information that you authorize through the respective marketplace APIs.

6. Cookies

Floaro uses cookies and similar technologies to maintain sessions, improve website functionality, remember preferences, analyze traffic, and enhance user experience.

7. Analytics

We may use analytics providers to understand how visitors use our website and platform in order to improve our services.

8. Payments

Payment transactions are processed through trusted third-party payment providers. Floaro does not store complete payment card information on its own servers.

9. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

10. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent where applicable.

12. Third-Party Services

Floaro may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of third-party websites or providers.

13. Children's Privacy

Floaro is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page together with the latest revision date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details available on our website.