Floaro for ChatGPT

How can we help?

Connect your Floaro account, resolve access issues and understand the marketplace information ChatGPT can retrieve for you.

Email Floaro Support View connection steps

Secure OAuth connection Read-only tools Permission-aware answers

Quick help

Find the right answer faster

Start with the topic that best matches what you see in ChatGPT or your Floaro account.

Connect Floaro

Authorize ChatGPT to retrieve information from the Floaro account you choose.

Follow the steps

Reconnect access

Fix expired authorization, unavailable connections or an account that is no longer linked.

Reconnect safely

Check permissions

Understand why a company, eBay store or part of your marketplace data may be missing.

Review access rules

Check data differences

Review dates, timezones, currencies, order status, store filters and synchronization timing.

See what to check

Connection guide

Connect Floaro to ChatGPT

Open ChatGPT Plugins

Open Floaro

Find and open the Floaro integration in ChatGPT.

Select Connect

Choose Connect or sign in when ChatGPT prompts you.

Sign in securely

Complete sign-in on Floaro’s official authorization page.

Review access

Confirm the correct company and approve read-only access.

Ask a question

Return to ChatGPT and ask Floaro about your stores, products, orders or sales.

Troubleshooting

Start with what you can see

These checks cover the most common authorization, account-access and data-timing problems.

Authorization expired

Disconnect Floaro in ChatGPT, connect it again and complete the Floaro authorization screen. Confirm the intended Floaro account before approving.

A marketplace account is missing

Check whether the store is active, belongs to the selected Floaro company and is assigned to your team role under Marketplace Accounts.

Sales totals look different

Compare the date range, timezone, currency, store filter and order status. Cancellations, refunds and later marketplace adjustments can also change totals.

The newest data is not showing

Recent marketplace activity may still be synchronizing. Wait a few minutes, refresh the connection and ask the same question again.

What Floaro can retrieve

Connection status and authorized marketplace accounts
Product totals and product summaries
Order summaries, order lists and permitted order details
Aggregated product sales for the period requested

What Floaro cannot change

Create, revise, publish, cancel or delete listings
Change products, orders or marketplace accounts
Return data from companies or stores you cannot access
Return passwords, marketplace tokens or private credentials

Contact support

Still need help?

Send us enough information to reproduce the problem without including buyer information or account credentials.

Email support@floaro.com

Include these details

Your Floaro account email
Your Floaro company name
The affected marketplace account
The exact question you asked
The full visible error message
Date, time and timezone

A screenshot can help, but remove buyer names, addresses, access tokens and any other sensitive information before sending it.

Common questions

Frequently asked questions

Clear answers about access, permissions, listings, disconnection and deletion requests.

What can Floaro do in ChatGPT?

The current integration can check connection status and retrieve authorized marketplace accounts, product totals, order summaries, order lists, permitted order details and aggregated product sales. The tools are read-only.

Can ChatGPT edit or publish my listings?

No. The current Floaro tools exposed to ChatGPT cannot create, revise, publish, cancel or delete listings or other marketplace data.

Why is a marketplace account missing?

Your Floaro user may not have access to that account, the marketplace connection may be inactive, or the account may belong to another Floaro company. Check Team Management and Marketplace Accounts in Floaro.

Why do sales totals differ from eBay?

Check the date range, timezone, currency, marketplace-account filter, order status and last synchronization time. Marketplace adjustments, cancellations, refunds and synchronization delays can change totals.

How do I disconnect Floaro?

Remove or disconnect Floaro from your ChatGPT connected plugins. You can also revoke the authorization through Floaro. Protected requests will require a new connection after access is revoked.

How do I request deletion?

Email support@floaro.com with the subject “ChatGPT Integration Deletion Request.” Include your Floaro account email and company name, but never send your password or tokens.

What should I include in a bug report?

Include the exact question, visible error message, approximate date and time with timezone, your Floaro company name and the affected marketplace account. Remove buyer details, addresses, tokens and other sensitive information from screenshots.