How can we help?
Get help connecting Floaro, understanding results, managing permissions, or resolving an issue with the ChatGPT integration.
Email support
Send us the Floaro account email, the approximate time of the problem, and a short description. Never send passwords, OAuth tokens, or marketplace credentials.
Email support@floaro.comService availability
Integration operational
If the connection is unavailable, wait a few minutes and try again. Marketplace synchronization delays may affect the newest totals even when the integration is online.
Connect Floaro to ChatGPT
- Open the Floaro integration in ChatGPT.
- Select Connect or sign in when prompted.
- Sign in on Floaro’s secure authorization page.
- Review the requested read-only access and approve it.
- Return to ChatGPT and ask a Floaro question.
Example: “How many sales did I have today?” or “What products sold this week?”
Reconnect your account
Reconnect if ChatGPT reports that authorization expired, the connection is unavailable, or no Floaro account is linked. Disconnect Floaro in ChatGPT, connect it again, and complete the Floaro authorization screen.
Account permissions
Floaro only returns companies and marketplace accounts your current Floaro user can access. If a store is missing, ask a Floaro company administrator to review your team role and assigned marketplace accounts.
Frequently asked questions
What can Floaro do in ChatGPT?
The current integration can check connection status and retrieve authorized marketplace accounts, product totals, order summaries, order lists, order details, and aggregated product sales. The current tools are read-only.
Can ChatGPT edit or publish my listings?
No. The current Floaro tools exposed to ChatGPT cannot create, revise, publish, cancel, or delete listings or other marketplace data.
Why is a marketplace account missing?
Your Floaro user may not have access to that account, the marketplace connection may be inactive, or the account may belong to another Floaro company. Check Team Management and Marketplace Accounts in Floaro.
Why do sales totals differ from the marketplace?
Check the date range, timezone, currency, marketplace-account filter, order status, and last synchronization time. Marketplace adjustments, cancellations, refunds, and synchronization delays can change totals.
How do I disconnect Floaro?
Remove or disconnect Floaro from your ChatGPT connected apps. You can also revoke the authorization from Floaro. Once revoked, protected tool requests should require a new connection.
How do I request deletion?
Email support@floaro.com with the subject “ChatGPT Integration Deletion Request.” Include your Floaro account email and company name, but never include your password or tokens.
What should I include in a bug report?
Include the exact question you asked, the visible error message, approximate date and time with timezone, your Floaro company name, and the affected marketplace account. A screenshot is helpful. Remove buyer details, addresses, tokens, and other sensitive information.
Policies
Learn how this integration handles information and the rules that apply when you use it.
Privacy PolicyTerms and Conditions